Frequently asked questions
Can't find what you need? Ask us directly.
- What is SurveyDock?
- SurveyDock is building surveying and reporting software for commercial surveying practices. It covers Reinstatement Cost Assessments and Schedules of Condition today, with Planned Maintenance reporting coming soon.
- Can I export my data?
- Yes. Your assessments, clients and figures are yours — everything can be exported easily, so you are never locked in and never negotiating with your own records held hostage.
- What devices does it work on?
- SurveyDock runs in the browser and is mobile-friendly, so it works on iPhone, iPad, Android and desktop with nothing to install. A native iOS app is coming soon.
- How is it priced?
- Starter is £59 per surveyor per month for up to 3 surveyors from a single office. Practice is £399 per month for up to 10 surveyors — under £40 per surveyor for a full team — adding Director approval on RCAs and multiple offices. Enterprise is custom-priced for larger firms. Every plan includes every SurveyDock module, so there are no per-module charges.
- Do admin staff need a licence?
- No — admin-only accounts don't count towards surveyor licences.
- Do you support Director sign-off?
- Yes, on the Practice and Enterprise plans. Practices that gate approval get a Director queue, nominated approvers, review comments and a send-back-for-changes flow. Client PDFs stay locked until approval, and any early preview is watermarked DRAFT on every page.
- Can different offices share one account?
- Yes. Offices are built in: staff are assigned to an office, reports can be filtered by office, and when one branch surveys for another the PDF shows both the drafting and issuing office.
- When is the PPM module coming?
- Planned Maintenance is in development and will be included in every plan at no extra charge when it ships. If you'd like early access, get in touch.
- How do we get started?
- Create your company from the Get Started page — it takes minutes. You add your surveyors yourself, so nobody signs up without your say-so.